Frequent Doubts

  • What is the best diet for my dog?

    To choose the right food for your dog, you need to pay attention to the size, age, race, the ideal weight and the special needs that he may require. Total Alimentos has multiple rows of products that can adapt to the characteristics and the animal's life style. Ideally, look for a veterinarian you trust to give it the best diet for your best friend.

  • What is the best diet for my cat?

    In a first analysis, it is recommended to consider the age of the animal to choose between products for puppies, adult or senile cats (older than 7 years). The length of the is also relevant: races for long, as the Persians, can benefit from specific nutrients, such as omega 3 and 6, and ingredients that prevent the accumulation of hairballs in the digestive tract.

  • I can give milk to my cat?

    Not recommended. In nature, only cats puppies get their nutrients from breast milk and only until weaning, when other foods are introduced into the diet. In addition, the cow's milk is not suitable for cats because it contains much lactose, causing diarrhea.

  • Which product is best suited for dogs/cats elderly?

    For older dogs, Total Alimentos has three options: Max Mature (special premium); Mature Active Balance (super premium); and Balance Grain Free Mature (super premium) to miniature breeds. All are special for dogs over 7 years. In general, these products have ingredients that help the health of joints and ensure longevity. Already aged cats over 7 years can feed balance Cats Neutered Mature (super premium), excellent for senile phase of cats, because it has fiber, natural antioxidants and low phosphorus content to help maintain kidney function.

  • Can cat eat dog food and vice versa?

    No, because the nutritional requirements of dogs and cats are quite different.

  • What is the difference between Standard rations, Premium Special Premium, Super Premium and Prescription lines?

    The super premium foods are the most balanced of the pet food industry. Developed with the best components and high quality ingredients, super premium food guarantee 92% absorption of nutrients, so they are cost-effective, since it can be served in smaller portions compared to other categories. The feed and premium channels are particularly well balanced, it contains more protein of vegetable origin and have use about 87%. The standard category is the simplest, but ensures optimal nutrition for dogs and cats and digestibility of 75%. Prescription lines must be indicated only by a veterinarian if the dog or cat requires a specific nutrient management. In general, these foods are developed with selected ingredients, high digestibility, with functional components and provide more adequate nutrition for pets to undergo a health problem. Recalling that do not replace treatment with drugs only help in faster recovery of the animal. The balance is Veterinary prescription line Total Alimentos products and has assists in treating diseases such as heart disease, diabetes and obesity.

  • What is the right amount of feed to my dog or cat?

    On the back of the packaging of all of Total Alimentos products is a table indicating the ideal daily portion of food for the pet. The amount varies mainly according to the weight, but also according to degree of dog or cat activity. Preferably, divide the recommended portion into two or three meals a day for adult. It is important to consult a veterinarian for a complete and animal weighing analysis, it may be necessary to make adjustments in diet and daily amount of food.

  • How many meals should I offer to my dog or cat?

    For puppies, the ideal is to feed them 3-4 times a day. As for adults and senile animals recommend 2 to 3 daily meals. Fractionate the recommended daily amount in several meals generates better absorption of nutrients.

  • Must complete feeding my pet with other foods or only feed enough?

    All food produced by Total Alimentos are balanced to provide complete nutrition for each animal. Provide adequate food for your dog or cat and fresh water is enough that it has a long and healthy life. It is recommended supplemental feeding only in specific cases and veterinary prescription

  • Can I take food from humans to my dog or cat?

    We do not recommend offering food from humans to pets, because some foods can be toxic and contain high levels of fat and sugar, and completely inappropriate for the animal. If you want to offer snacks, in order to entertain or please, choose snacks from Total Alimentos, developed exclusively for the nutritional needs of dogs and cats. In addition, the feed provides balanced nutrition with right balance of protein, carbohydrates, vitamins and minerals.

  • How do I feed a pet only with food if it is used to eating human food?

    Ideally begin to gradually mix the food ration for a period of 5 days, each increasing the percentage of feed in relation to the quantity of cooked food at each meal. After this period, you can offer the ration in two portions a day. If the pet refuses to eat at a certain time, collect the power little pot and only offer again at the right time for the next meal and offer no snacks in between, until it is fully adapted to the new routine.

  • I want to change the feed my dog or cat, how should I do?

    The exchange ration should happen gradually. Insert the new food at each meal during 5 to 7 days. Then increase the amount of new feed and reduce the amount of custom feed. This way, you avoid stomach and intestinal disorders that can occur when the exchange does not occur little by little.

  • My dog or cat has not adapted to the feed

    We want to offer the best products for pets, just as we cherish the great care of guardians of animals. So, if your dog or kitten has not adapted to the new food, please contact us at sac@totalalimentos.com.br. We will help you find the proper nutrition for your pet, which both meets the taste as the special needs he may have. Our products are also 100% Satisfaction Guarantee, which guarantees even more safety to the consumer.

  • What lines of Total foods are 100% satisfaction?

    Lines Equilíbrio, Max, Max Cat, Naturalis have 100% Satisfaction Guaranteed product for the customer.

  • Until what age should I offer the product for puppies to my dog or cat?

    For dogs, the ideal age varies according to size, which determines the speed of growth. Miniature dogs, the product should be offered up to 10 months, while for small, up to 12 months. For medium and large dogs, up to 18 months. And giant dogs 24 months old. As for cats, the product is indicated for puppies up to 12 months old. After that offer the products for adult cats, Max Cat or Equilíbrio Gatos, according to your preference.

  • It has a product in line with Total Foods that can be wet?

    Yes, Max Stroganoff! A very special product: just add water and you have a delicious creamy sauce for your dog. It also has a special aroma of grilled meat that is irresistible. Serve dry or gravy, you choose and your dog will thank you.

  • Which product is more suitable for improvement of the coat of the dogs?

    We indicate the Equilíbrio Dogs Sensitive, which has small versions to large. This super premium food is recommended to improve the health of the skin and coat of dogs (silky and shiny skin), it has perfect balance of omega 3 and 6. If the dog shows symptoms such as itching, redness or drop by, look for the veterinarian, it may be that the animal has more serious problems such as food intolerance. In this case, the professional may recommend Equilíbrio Veterinary Hypoallergenic.

  • What is the difference of the product Equilíbrio Sensitive Dogs for the product Balance Veterinary Hypoallergenic?

    The Equilíbrio Veterinary Hypoallergenic is a supporting food recommended for dogs that have dermatological and/or gastrointestinal symptoms caused by allergy or food intolerance. This provides a food monoproteica diet based on soy protein hydrolyzate, highly digestible and less antigenic. It is a veterinary prescription food. The Equilíbrio Sensitive Dogs is recommended to improve the skin of animals and ensure silky and shiny coat, but is not indicated for animals with food allergies. It has perfect balance of omega 3 and 6 and is very tasty, especially for dogs with discerning palate.

  • The product of Veterinary Equilíbrio line is a medical product?

    No. Equilíbrio Veterinary line is a food prescribed by veterinarians to assist in the treatment of diseases. So do not exclude drug therapy. This is an adjunct diet, which helps to alleviate symptoms and progress of diseases.

  • Total Alimentos has food without GMOs?

    Yes. Total Alimentos have the Equilíbrio Grain Free - free food grains in the formulation, so free of transgenics

  • What is the best form of packaging of products?

    The products must be packed in a cool place without incidence of sunlight and always in the original packaging of food (even if it is placed in a pot with closure). If your pet is very curious, prefer to put food on higher ground.

  • Total Alimentos makes food donation?

    Total Alimentos has a specific and organized program to give rations to NGOs and independent protectors: Max Action (www.maxemacao.com.br). Through it, animal protection institutions and registered shelters exchange the seals found on the back of the line packaging Max for up to 1 kg of feed.

  • What is Max Identity?

    Created by Total Alimentos, Max is an identity system for dogs and cats. This is a numbered medal, if registered in http://www.maxidentidade.com.br/ site can help find the animals in case of spillage or leakage. Tutors interested in protecting the best friend even more can acquire Max Identity in specialty stores throughout Brazil.

  • Where to Find Products Total Food?

    If you have difficulties, please contact us by social networks or SAC (sac@totalalimentos.com.br). Tell your contact phone number and address that will assist in the search. On the site of the lines Balance, Max, Naturalis and K & S you can also access the "Where to Find" and locate the points of sale of products.